Trust & Safety

Trade with confidence, every time.

We combine verified profiles, secure escrow payments, and 24/7 fraud monitoring to keep buyers and suppliers protected on every transaction.

99.8%
Safe transactions
86K+
Verified suppliers
$2B+
Protected in escrow
24/7
Fraud monitoring

Our Four Pillars of Safety

Every safeguard is designed to reduce risk and increase transparency across the marketplace.

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Secure Payments

Escrow-backed transactions release funds only when both parties confirm delivery.

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Verified Profiles

Business licenses, tax IDs, and factory audits validated before going live.

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24/7 Monitoring

AI-powered fraud detection flags unusual behavior before it hits your inbox.

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Dispute Resolution

Neutral mediators help resolve issues fairly, with binding decisions when needed.

How we protect every transaction

From onboarding to delivery, safeguards are built into each step of the buying and selling experience.

  • ✓Identity verification — Government ID, phone, and business docs cross-checked.
  • ✓Escrow protection — Funds held safely until you approve the delivery.
  • ✓Encrypted messaging — All communication protected end-to-end.
  • ✓Third-party inspections — Optional QC before shipment leaves the factory.

Zero-Liability Guarantee

If a verified transaction goes wrong through no fault of your own, we refund up to $100,000 per order.

Read the guarantee

See something suspicious?

Report fraud, counterfeit listings, or policy violations. Every report is reviewed within 24 hours.